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Before making your first deposit to $ or creating a player profile, always check how your personal information will be used. This keeps your information safe and makes sure that transactions follow Canada rules. We put Swedish laws about collecting, storing, and using sensitive player information first on our platform. All identification records, contact information, and banking information that are sent in are encrypted using industry-standard methods and are kept secret from third parties unless the law requires it.
When you sign up, only the most important information is asked for. These include a verified name, birth date, address, email, and identity documents that are required by Canada law. This step makes sure that only you can get to your account and helps keep your $ balance safe from people who shouldn't be able to get to it. Extra authentication steps make sure that only the right people can access sensitive data for password recovery or profile updates.
Depositing to $, taking out winnings, and storing payment information all use strong encryption standards. We only share financial information with regulated payment service providers and no one else. All transaction records are kept safe and can be seen by account holders through the dashboard for full transparency.
Under Canada law, all customers have the right to ask for a copy of their stored information, update old records, or ask for them to be deleted. Retention is required to follow anti-money laundering or anti-fraud rules, which is an exception. The authorised privacy support team will quickly respond to any request.
Changes to how data is handled are announced ahead of time through registered email. Account holders should read all updates and ask questions through the official support channels. When you choose our service, you can be sure that Swedish standards will protect your profile and payments in $.
When you sign up or change your profile, always give correct information. This platform collects your personal information directly when you create an account, verify your identity, and make payments. Your name, address, contact information, device identifiers, and transaction history (like deposits to $ or withdrawals from $) are all stored electronically. Electronic monitoring tools keep track of when and where people access things and what hardware they use. Cookies, analytical systems, and third-party integrations help keep track of your preferences, session details, and location data. To support mandatory verification and anti-fraud measures, uploaded documents are encrypted and stored on secure servers. Data is stored in infrastructure that meets local compliance standards for residents of Canada. Only authorised support staff and regulatory auditors can still access account-related information. Stored records may be retained long-term after closure to meet legal obligations, financial audits, or dispute resolution. You can manage your information or ask for it to be deleted using the tools that come with your profile, or you can send a written request through customer support channels. Always use a strong password and don't share private information in places that aren't safe.
To finish setting up your account, you need to give your full name as it appears on your national identity documents, your date of birth to prove that you are of legal age, and a valid address where you live. Under Canada law, these details must match exactly with the supporting documents that will be asked for later to verify the account. Enter a unique email address and choose a strong password. For two-factor authentication and to get timely updates about account activity, you need a verified phone number. Choose a base currency, which is usually $ for Canadian members. To make deposits and withdrawals easier, you need to provide the right payment information, like your bank account or e-wallet details. Before you send in the registration form, you must agree to the terms and rules and give permission for the collection of the information you need. Make sure these fields are correct so that you don't have problems accessing features or using your $ balance.
To get personalised features, faster payments, and relevant offers, make sure your profile has all the right and up-to-date information. System algorithms look at a player's activity, preferences, and transaction history to suggest content that is right for them, like personalised bonuses based on how often they play or how much they deposit. For instance, during special promotions, players who often deposit to $ may be able to get targeted rewards or quick withdrawals in $. Real-time data tracking helps find fraud automatically, which keeps accounts safe and protects balances. Geo-location helps you follow the rules of Canada and gives you dynamic content in the language you want. Onboarding and support teams also use profile information to speed up identity checks and make sure that solutions are delivered as quickly as possible for Canadian customers. You can control targeted communication, event invitations, and bonus notifications based on your interests by changing the consent settings in your account dashboard. Going over your preferences often makes sure that all of the suggestions fit your needs right now. All improvements are meant to make the game run more smoothly, be more fun, and fit your activity profile.
You can ask for access to your stored information at any time through the profile settings or by calling customer service. This includes your registered name, contact information, transaction history, and any papers you sent in to prove who you are.
You can change or fix your email, phone number, or address right from your account dashboard. You may need to verify your identity before making changes to sensitive information, like identity documents, to keep yourself safe. To avoid service interruptions or $ withdrawals, make sure to update your records right away.
Use the support section to send a deletion request if you want to delete your account. All stored information will be permanently deleted, except for records that Canada law requires, like anti-fraud and financial rules. You have to take out any money left in $ after the closure is over. If you need more information, download your activity log or audit trail so that everyone can see what you've been doing on the platform.
Personal details and payment data–whether for $ deposits, withdrawals, or promotional entries–are always handled following Canada’s legislative requirements to serve Canadian participants safely.
Disclosure of customer data to external organizations occurs only when required by legal obligations, safeguarding legitimate interests, or delivering requested services. Personal details–such as email address, contact number, date of birth, or financial information used for withdrawing or depositing $–are never sold or transferred for marketing by unrelated entities. The table below outlines typical scenarios where contributing details to external parties is necessary, alongside safeguards ensuring controlled use:
| Scenario | Type of Data Shared | Conditions & Safeguards |
|---|---|---|
| Payment Processing | Account holder name, payment method details, transaction records, $ balance | Provided only to authorized financial intermediaries under strict confidentiality and security agreements |
| Regulatory Compliance | Identity verification documents, account history, activity logs | Disclosed to government authorities or regulators, solely when required by Canada law (e.g., anti-money laundering checks) |
| Fraud Detection & Prevention | Transaction patterns, device identifiers, risk scores | Shared with specialized security partners to detect or prevent fraud; never for commercial gain |
| Technical Support or Platform Services | Username, error logs, session information | Access granted only to vetted service providers, under duty of confidentiality |
No sharing occurs with advertisers or third parties for unrelated promotional activities. As required by local data protection laws, account holders can ask for a list of the organisations that have their personal information. Sharing outside Canada territory takes place only when equivalent safeguards are in place. To avoid unintended disclosure, ensure account credentials stay private and verify recipient identity before submitting documents to support teams or external services.
If you have questions about how your details are handled, or if you wish to inquire about specific data processing activities, use the dedicated support email: [email protected] . Clearly state your concern and, if applicable, include your account reference for a prompt response.
If you need to escalate something or make an official complaint under GDPR, send your message directly to the Data Protection Officer at [email protected]. Within 72 hours, all requests will be acknowledged, and a full response will be given in accordance with regulatory timelines. You can also send written requests to the address on the website's Contact page. Give enough information to prove who you are and explain what your question is about your personal records. If you need help in Canadian, all account holders can get help in their own language. Expect that all communications about data will be kept private and only authorised personnel will be able to access and process it.
Bonus
for first deposit
1000CAD + 250 FS
